Office Management, AAB in Office Administrative Services

Office management is a critical component in the efficient and effective office operations. All organizations need timely and effective office and administrative support to operate efficiently. Office and administrative support supervisors and managers coordinate this support. These workers are employed in virtually every sector of the economy, working in positions as varied as teller supervisor, customer services manager or shipping and receiving supervisor.

Career Outlook

Employment is expected to grow by 6 percent during the 2006-2016 period. According to the Bureau of Labor Statistics, office and administrative support supervisors and managers held 1.4 million jobs in 2006. Although jobs for office and administrative support supervisors and managers are found in practically every industry, the largest number are found in organizations with a large administrative support workforce, such as banks, wholesalers, government agencies, retail establishments, business service firms, health care facilities, schools and insurance companies. Because of most organizations’ need for continuity of supervision, few office and administrative support supervisors and managers work on a temporary or part-time basis.

Program Learning Outcomes

Learners will be able to:

1. Apply language arts skills such as proofreading, grammar, and punctuation.
2. Apply proficiency in computer software skills.
3. Define the problem, identify, develop, and implement possible solutions.
4. Explain the major styles of management.